Sterling a Kohler Company
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Sterling Warranty Information


Bath and Shower Doors
Bathroom Sinks (Lavatories) and Toilets
Bathing Fixtures
Kitchen Sinks
Faucets
View full warranty info in PDF format
View full faucet warranty info in PDF format

Sterling will, at its election, repair, rectify or replace a fixture when Sterling's inspection discloses any such defects occurring in normal usage within the time period of coverage stated above. Sterling is not responsible for removal or installation costs where replacement is indicated. Damages due to improper handling, installation or maintenance are not considered manufacturing defects and are not covered by this warranty. This warranty is valid for the original consumer purchaser only.

To obtain warranty service, contact Sterling either through your plumbing contractor, home center, wholesaler or dealer, or by writing Sterling, Attn: Consumer Services, 444 Highland Drive, Kohler, Wisconsin, 53044, or by calling 1-888-783-7546.

TO THE EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUPOSE ARE HEREBY DISCLAIMED. STERLING DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may have other rights, which vary from state/province to state/province.

This is our exclusive written warranty.

Notes:

  1. There may be variation in color fidelity between catalog pages and actual plumbing fixtures.
  2. Sterling reserves the right to make changes in product characteristics, packaging or availability at any time without notice.


 

BATH AND SHOWER DOORS
  • Bath Basics™ - One-year limited warranty
  • Bath Classics™ - Three-year limited warranty
  • Bath Exclusives™ - Five-year limited warranty
Bath and Shower Doors

Bathroom Sinks (Lavatories) and Toilets
BATHROOM SINKS (LAVATORIES) AND TOILETS
  • Vitreous China Toilets and Bathroom Sinks (Lavatories) - Five-year limited warranty
  • Bathroom Sinks (Lavatories) made of solid VikrellTM material - Ten-year limited consumer/Three-year limited commercial warranty
  • Sterling also warrants for 5 years from the date of sale that its low consumption toilets shall be free of manufacturing defects that prevent one flush cleansing of the bowl per ASME A112.19.6 1990 performance requirements, when installed and operated per instructions packed with the product.

  Bathing Fixtures
 BATHING FIXTURES
  • Bathing fixtures made of solid VikrellTM material - Ten-year limited consumer/Three-year limited commercial warranty
  • Whirlpool baths are warranted to be free of manufacturing defects for the same period except for the pump/motor assembly, which is warranted to be free of manufacturing defects for 1 year from the date of sale.
KITCHEN SINKS

STAINLESS STEEL SINKS
Basin Depth Limited Warranty* Steel Thickness Sound-Deadening Finish
8" Limited Lifetime Warranty** 18-, 19-
or 20-Gauge
SilentShieldTM
Technology
Satin
7" Limited Lifetime Warranty** 18-, 19-
or 21-Gauge
SilentShieldTM
Technology
Satin
6 1/2" Limited Lifetime Warranty** 21-, 22-
or 23-Gauge
SilentShieldTM
Technology
Satin, Buffed
6" or less Limited 5 Year Warranty
22-Gauge
SilentShieldTM
Technology
Satin, Buffed
VIKRELLTM COMPOSITE SINKS
Basin Depth Limited Warranty* Material Finish
8 3/8" Limited Lifetime Warranty** Solid Vikrell
Composite
High-Gloss Finish
in Assorted Colors

FAUCETS

  • Kitchen Basics, Bath Basics, Specialty Basics - Five-year limited warranty
  • Kitchen Classics, Bath Classics, Specialty Classics - Lifetime limited warranty
  • Kitchen Exclusives, Bath Exclusives, Specialty Exclusives - Lifetime limited warranty